Privacy Policy

This Privacy Policy explains what personal information Kaamkaj Resume ("we", "us") collects when you use https://resume.kaamkaj.in, why we collect it, who we share it with and the choices you have. We follow the Information Technology Act, 2000, the SPDI Rules, 2011 and the Digital Personal Data Protection Act, 2023 (DPDP Act), as applicable.

Last updated: 8 October 2026

1. Who is responsible for your data

The service is operated by Kaamkaj Resume.

Email: info@kaamkaj.in

2. Information we collect

  • Account details: your name and email address, and the time and IP address of sign-in. We do not use passwords for customer accounts; we verify your email with a one-time code or link.
  • Resume content you enter: contact details, work experience, education, skills, projects, certifications, languages, career objective and, if you choose, a profile photo. You decide what to enter.
  • Order and payment information: plan, amount, GST, coupon used, order number, Razorpay order and payment IDs and payment status. We never see or store your card, UPI or bank details — these are handled by Razorpay on its secure checkout.
  • Technical data: IP address, browser and device type, pages requested and error logs, used for security, fraud prevention and rate-limiting.
  • Messages you send us: the details you submit in the contact form or by email.

3. How we use your information

  • To create your account, verify your email and keep you signed in.
  • To let you build, preview and save resumes, and to generate your PDF when you download or request it.
  • To process payments, issue invoices and keep accounting records required by law.
  • To send service emails: verification codes, payment receipts and a copy of your resume PDF, plus a welcome email and, if enabled, a reminder about an unfinished resume. You can ask us to stop non-essential emails at any time.
  • To respond to your support requests, enforce our Terms and detect or prevent abuse and fraud.
  • To improve the product using aggregate, non-identifying usage information.

We do not sell your personal data and we do not show third-party advertising.

4. Consent and legal basis

We process your data on the basis of your consent (given when you create an account and enter your details), to perform our contract with you (delivering the resume you purchased) and to meet legal obligations such as tax and accounting rules. You can withdraw consent by deleting your resumes or asking us to delete your account; this does not affect processing already done, and some records must be retained by law.

5. How your resume and PDF are handled

  • Your resume data is stored in your account so you can edit it later.
  • Your PDF is generated on demand and delivered directly to you (download and/or email). We do not keep PDF files on our servers.
  • When you pay, we keep a snapshot of your resume data with the order so that you can re-download within your plan validity.
  • Free previews show a watermarked image generated for display only.
  • Download links are signed, single-use and expire within minutes.

6. AI-assisted objective writer

When you use the auto-generate objective feature, we may send only the target role, years of experience and a few skills you typed to an AI service provider to produce suggested text. Your name, email, phone number and other personal details are not sent. Always review suggestions before using them.

7. Who we share data with

We share data only with service providers who help us run the service, and only what they need:

  • Razorpay — payment processing.
  • Email delivery provider — to send OTP, receipts and your resume PDF.
  • Hosting and infrastructure providers — to run and secure the website and database.
  • AI service provider — only for the objective writer, as described above.

We may disclose information if required by law, a court order or a government authority, or to protect our rights, users or the public. If our business is transferred, your data may move to the new owner under the same protections. We never share your resume with employers, recruiters or other users.

8. Cookies

We use a small number of essential cookies to keep you signed in and to protect forms against forgery. See our Cookie Policy.

9. How long we keep data

  • Account and resumes: until you delete them or ask us to delete your account.
  • Order, invoice and payment records: for as long as Indian tax and accounting laws require (generally up to 8 years), even if your account is deleted.
  • Verification codes: short-lived and stored only in hashed form.
  • Security and error logs: for a limited period needed for security and troubleshooting.
  • Support messages: until your request is resolved and for a reasonable period afterwards.

10. Security

We use HTTPS, hashed one-time codes, signed single-use download links, access controls, request rate-limiting and regular backups. No online service can promise absolute security, so please protect access to your email account and report anything suspicious to us immediately.

11. Your rights

Subject to applicable law you may: (a) ask for a summary of the personal data we hold about you, (b) ask us to correct or update it, (c) ask us to erase it, (d) withdraw consent, (e) nominate another person to exercise your rights in case of death or incapacity, and (f) raise a grievance. Email info@kaamkaj.in from your registered email address. We aim to respond within 15 days and, in any case, within the time prescribed by law.

12. Children

Our service is meant for job seekers aged 18 and above. We do not knowingly collect data from children. If you believe a child has given us data, please contact us and we will delete it.

13. Where data is processed

Your data may be processed on servers located in India or in other countries where our infrastructure providers operate. We take reasonable steps to ensure such providers protect it appropriately.

14. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows the latest version. For significant changes we will notify you by email or on the website.

15. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, you can contact our Grievance Officer:

Grievance Officer, Kaamkaj Resume
Email: info@kaamkaj.in
We acknowledge complaints within 48 hours and aim to resolve them within one month.